Q: How do I book a party?
A: We’re so glad you’re interested in a party at the La Petite Palace! Once you have reviewed our Party Packages and made a package selection, complete a Party Inquiry form to start the process. Our party inquiry form is our only means of accepting bookings as it is our way to obtain all required information and ensure we fill all requests in the order of submission. While we would love to answer any questions you may have over the phone or in person, we are not able to accept any bookings outside of the party inquiry form. Upon receipt of your inquiry form, an event specialist will contact you to discuss availability, answer any questions & collect event deposit to secure your date/time. Expect a 24-48 hour response time from Friday-Sunday due to participation in weekend events. Once contacted, the date/time will be held for 24 hours to make deposit payment. Deposit payment & signed Terms & Conditions required to secure a booking.
Q: How much is the deposit to book? What is the payment plan?
A: A $100 minimum deposit is required to book a date and time for a party. Deposit payment must be remitted within 24 hours to secure your date and time. The remaining balance is due 7 days prior to the event. For events booked within fourteen (14) days of the event date, an invoice for the full balance will be due to secure the date and time.
Q: Can I have additional entertainment at La Petite Palace?
A: To protect NOLA Pixie Dust, LLC character integrity, the only character entertainment allowed to be present at La Petite Palace will be characters provided by NOLA Pixie Dust, LLC. NOLA Pixie Dust offers a wide array of character options and we are happy to discuss custom requests. View the available character options HERE.
If a face painter, balloon artist, photo booth photographer, etc. is desired, please contact La Petite Palace prior to booking their services to confirm the appearance options.
Q: What food is included in the package? Do I need to bring serving ware?
A: Participating children will be served pink lemonade or apple juice with snacks including fresh seasonal fruit, sugar cookies, small doughnuts, turkey and cheese sandwiches. Children will be served with a La Petite Palace tea cup with saucer & dessert plate. For cake time, cake will be served with clear/white plates, napkins & utensils provided by La Petite Palace.
*If specific themed serving ware is desired, those may be provided by the family.
Q: Am I able to bring my own food? What kind is allowed?
A: Outside food is allowed but MUST fit within the menu criteria of our “A La Carte” catered menu options. Due to the time restraints with keeping the party on schedule, no dishes besides those listed will be accepted into the La Petite Palace. NO food that requires warming devices will be admitted. To keep with the nature of the “Tea Party” theme, only cold hors d’oeuvres will be allowed. If you have a question about a dish you would like to provide, please contact us prior to confirm approval. Please review your terms and conditions for a list of unapproved items.
*If you choose to provide your own catering for the adult guests, you will be responsible for plates, cups, napkins & utensils.
Q: What is a Palace Fair Maiden?
A: Our Palace Fair Maiden(s) are your party host(s) for the event to facilitate all activities. The Fair Maiden(s) will wear a themed gown with flower crown to match the Palace. They will begin with instruction and assistance with craft time activities. Following crafts the Fair Maiden(s) will provide access to the wardrobe for dress up selections. Your Fair Maiden(s) will perform the mini makeover, nail polish application, face gem application, etc. (see package details for exact package services) They will conduct a brief Royal Lesson before introducing the guests for the Royal Processional. Your Fair Maidens will serve tea time snacks & beverages before initiating the cake time celebration and distribution of cake to guests. Occasionally participate in storytime and party games as needed. Lastly, the Fair Maiden(s) will facilitate a dance party before collecting dress up attire and passing out any party favors. Your Fair Maiden party host handles the party operations so you may sit back and enjoy the party!
While it is not expected, gratuity is always greatly appreciated. Our Fair Maiden(s) are trained to create lasting memories for your family. Gratuity is a great way of letting your Fair Maiden(s) know that you appreciated their service! Additionally, we love reviews and photo memories from parties we host. Email your review to email@example.com or submit via one of our social media outlets.
Q: Can I visit the venue to see the facility prior to my party?
A: Absolutely! Please give us a call at 504-457-1608 or email us at firstname.lastname@example.org to set up an appointment. Venue visits are by appointment only due to scheduling requirements. Appointments can be scheduled before the first and after the last scheduled party of each weekend. In addition, venue visits can be scheduled for select weeknights. We are not able to accommodate visits during and/or between private parties. Our venue is a single party facility and the time directly before/after private parties is used to preserve the magic of a delicately decorated space prepped and ready to entertain the next guests upon arrival. We will not be able to accommodate any walk-in venue visits at the respect and privacy of our guests.
Our glass front doors provide a view of the entire venue space at one glance. Stop by anytime to take a peek inside with no appointment necessary to view the space without a tour! (On special occasions during Holiday/Event preparations our privacy panel curtains may be closed as we work on special projects. If applicable, we intend to only have the curtains closed for a short period of time so that the space can be viewed with/without an appointment.)